Published in: Today's Hotelier
Streamline your services: finding efficient and elegant solution
It's no secret the pandemic wreaked havoc on hotels. Struggling to fill rooms while retaining staff at a time when things were changing rapidly was nothing short of an immense challenge. And, while four years have passed since that tumultuous time, the lessons learned can still be felt operationally today. Many hotels have changed the way business is conducted, including getting creative in the way they fulfill the service requests of their guests.