Support Center

How to edit profile details

Currently, we do not support editing the name or email address associated with an account. However, you can add or update the account holder's contact number at any time. To do so, follow these steps:

1. Log in to the Hygiene IQ app (you can skip this step if you're already in the app).

Hygiene IQ Home Page

2. Tap the Menu icon in the top left corner of the Hygiene IQ app (the Menu icon is accessible from the Customer locations, Tasks, and Rooms pages).

Customer Locations Menu Icon

3. Select Account Settings.

EMenu-Account Settings

4. Choose Account Details.

Menu-Account Settings-Account Details

5. Enter a contact number in the Phone Number field. If one is already listed, tap the field to update it.

Account Details

6. Tap Save.

Account Details-Save