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Support Center > Devices > Hygiene IQ Hubs > How to update an Order ID

How to update an Order ID

If you need to change the Order ID associated with a Hub, you can do so via the Hygiene IQ app. Follow these steps to update the Order ID:

  1. Open the Hygiene IQ app and access your location from the Customer Locations page (ignore step if already in the Tasks page for your location).
    2. HIQ App - Home Page
    Customer Locations Page - Select Location
  2. Once on the Tasks page, switch tabs by selecting Rooms.
    3. Tasks page - Select Rooms tab
  3. Select the room with the Hub that requires an Order ID.
    4. Rooms Tab - Select Room
  4. Select the Hub to open the Hub Settings page.
    5. Room details page - Select Hub
  5. Tap the Add/Update Order ID button.
    6. Hub Settings Page - Update Order ID Button
  6. In the pop-up, enter the new Order ID and tap Add.
    7. Hub Settings Page - Update Order ID Pop-up
  7. Tap Save.
    8. Hub Settings Page - Save Button 2

The new Order ID will be saved to your Hub and will reflect in the Hygiene IQ subscriptions site as well.