Support Center

How to delete the photo of the sensor

To delete the photo of a sensor in the app, follow these steps:

  1. Open the Hygiene IQ app and access your location from the Customer Locations page.
  2. HIQ App - Home Page
    Customer Locations Page - Select Location
  3. Once on the Tasks page, switch tabs by selecting Rooms.
  4. Tasks page - Select Rooms tab
  5. Select the room containing the sensor whose photo you want to delete.
  6. Rooms Tab - Select Room
  7. Select the sensor to open the Sensor Settings page.
  8. Room details page - Select sensor
  9. Tap the circle with the sensor’s photo.
  10. Sensor Settings Page-Sensor Photo Button
  11. Select Delete from the options, and then select Yes on the pop-up prompt.
  12. Sensor Settings Page - Delete Photo Button
    Sensor Settings Page - Remove Photo? pop-up
  13. The app will delete the photo.