Support Center

How to update the photo of the sensor

To update the photo of a sensor in the app, follow these steps:

  1. Open the Hygiene IQ app and access your location from the Customer Locations page.
  2. HIQ App - Home Page
    Customer Locations Page - Select Location
  3. Once on the Tasks page, switch tabs by selecting Rooms.
  4. Tasks page - Select Rooms tab
  5. Select the room containing the sensor you want to update.
  6. Rooms Tab - Select Room
  7. Select the sensor to open the Sensor Settings page.
  8. Room details page - Select sensor
  9. Tap the circle with the sensor's photo.
  10. Sensor Settings Page - Sensor Photo Button
  11. Choose one of the following options:
    • Take New Photo - Take a picture of the sensor with your mobile device.
    • Select from Library - Choose another photo of the sensor already saved on your device.
    • Sensor Settings Page - Update Photo - Take New Photo Button
      Sensor Settings Page - Update Photo - Select from Library Button
  12. The app will update the sensor’s photo.