Support Center

How to view the photo of the sensor

To view the photo of a sensor added to the app, follow these steps:

  1. Open the Hygiene IQ app and access your location from the Customer Locations page.
  2. HIQ App - Home Page
    Customer Locations Page - Select Location
  3. Once on the Tasks page, switch tabs by selecting Rooms.
  4. Tasks page - Select Rooms tab
  5. Select the room that contains the sensor you want to view.
  6. Rooms Tab - Select Room
  7. Select the sensor to open the Sensor Settings page.
  8. Room details page - Select sensor
  9. Tap the circle with the sensor's photo.
  10. Sensor Settings Page - Sensor Photo Button
  11. Choose View Photo from the options.
  12. Sensor Settings Page - View Photo Button
  13. The app will display the full image of the sensor’s photo.