Support Center

How to view Ignored tasks

Your tasks list is initially filtered to show only unresolved or open tasks. To view tasks that are Ignored, follow these steps:

  1. Open the Hygiene IQ app and access your location from the Customer Locations page (ignore step if already in the Tasks page for your location).
  2. HIQ App - Home Page
    Customer Locations Page - Select Location
  3. On the Tasks page, tap the filter button.
  4. Tasks Page - Filter Button
  5. Select Ignored and tap Apply.
  6. Filter Events - Resolved

⚠️ Important Note: Since the task list defaults to showing unresolved tasks, closing and reopening the app will reset the filter back to Unresolved.