Support Center

How to delete a location

You can delete a location through the Hygiene IQ app by following these steps:

1. Access the Hygiene IQ app and select your location from the Customer Locations page (Ignore step if already in your location).

HIQ Home Page
Customer Locations page - Select Location

2. Once you're in your location, tap the Menu icon in the top-left corner of the screen and select Location Settings from the list of options.

Tasks Page - Menu Button
Menu Items - Location Settings

3. Tap Delete Location, then confirm by selecting Yes in the prompt.

Location Settings Page - Delete Button

⚠️ Important Note:

Deleting a location will reset all associated devices and erase all activity data. Only delete a location if it’s no longer in use.