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Understanding Users added to a Hygiene IQ location

You can add multiple users to your Hygiene IQ location. The account holder who creates the location is automatically added as a user by default. If you'd like to grant access to additional members, you can easily add them through the Hygiene IQ app.

There are three permission levels for users: Basic Users, Account Admins, and Account and billing admin. Below are the key differences between the permission levels:

Basic User Account Admin Account and billing admin
Hygiene IQ Notifications and Tasks - Hygiene IQ App
Access to Hygiene IQ notifications ✅ ✅ ✅
View tasks details ✅ ✅ ✅
Close tasks via the app ✅ ✅ ✅
Add notes to tasks ✅ ✅ ✅
Change task list filters ✅ ✅ ✅
Change task list filtersChange the calendar date selection ✅ ✅ ✅
Location Rooms - Hygiene IQ App
Access the room settings page ❌ ✅ ✅
Edit room settings ❌ ✅ ✅
Delete a room ❌ ✅ ✅
Location Devices - Hygiene IQ App
View the devices added to a room ✅ ✅ ✅
Add/Amend an Order ID to a Hub ✅ ✅ ✅
Access the device settings pages ❌ ✅ ✅
Change device settings ❌ ✅ ✅
Add devices ❌ ✅ ✅
Delete devices ❌ ✅ ✅
Location Settings - Hygiene IQ App
View the Location Settings page ❌ ✅ ✅
Edit the location’s settings ❌ ✅ ✅
Delete a location ❌ ✅ ✅
Reports - Hygiene IQ App
Access the report settings ✅ ✅ ✅
Select report frequencies ✅ ✅ ✅
Send reports via the app ✅ ✅ ✅
Users - Hygiene IQ App
Access the Users pages ✅ ✅ ✅
View User details ✅ ✅ ✅
Edit User details ❌ ✅ ✅
Add new Users ❌ ✅ ✅
Delete Users ❌ ✅ ✅
Hygiene IQ Subscriptions
View details of subscriptions added to the location ❌ ❌ ✅
Create a new subscription ❌ ❌ ✅
Add more licenses ❌ ❌ ✅
Cancel subscriptions ❌ ❌ ✅
Manage subscription payments ❌ ❌ ✅

When adding users to your location, you can assign them either as a Basic User or an Account Admin, depending on the access levels outlined above.